IF YOU ARE NOT COMPLETELY SATISFIED WITH PRINTED MATERIALS,
WE WILL PROVIDE A REFUND OR EXCHANGE FOR UNUSED PRINTED MATERIALS IF THEY ARE
RECEIVED BACK TO HOPE FOR FAMILIES, INC. WITHIN 10 DAYS OF DELIVERY.
AN E-MAIL TO: [email protected]
IS REQUIRED TO NOTIFY US PRIOR TO THE RETURN.
RETURN SHIPPING IS AT THE BUYERS EXPENSE UNLESS THE PRODUCT
IS DAMAGED. RETURN UNWANTED OR DAMAGED ITEMS TO P.O. BOX 238 HATFIELD PA 19440.
REFUNDS WILL BE CREDITED UPON RECEIPT.
THERE ARE NO REFUNDS OR RETURNS FOR E-BOOKS/DOWNLOADABLE
At Hope for Families, we are committed to giving you quality
service. As part of that commitment, we gather information about our customers,
users of our websites and other services, and visitors so we can better serve
you. Because we realize that your privacy is important to you, your privacy is
also important to us. You can be assured that we respect the confidentiality of
personal information that identifies you and treat that information
responsibly. Hope for Families does not
authorize the selling or renting of your personal information to third parties
for their business purposes.
We may change or add to this Privacy Statement from time to
time. When that happens, we will post the revised Privacy Statement here. Your
use of one of our services after changes to this Privacy Statement have been
posted constitutes your knowledge and acceptance of those changes (i.e., that
the changes may be applied to the information we collect from and about
you). Hope for Families is not
responsible for the privacy or data collection policies or practices of the
services from which you access our services, of services we link to, or of any
services that are linked to our services.
This Privacy Statement tells you what kinds of information
we collect about our customers, users, and visitors, how we use that
information and with whom we may share it, and how you can access and change
our information about you. If you have additional questions about Hope for
Families privacy practices or would like more information, please contact us at
We gather personal information about our customers, so we can
better serve you, and we make reasonable efforts to ensure the security of your
personal information and to treat that information responsibly. We collect the
personal information that you give us voluntarily or in response to our request
when you choose to purchase a product from us. For example, when you register
with Hope for Families we will ask you to provide information such as your
name, e-mail address, physical address, and telephone number. Registration with
Hope for Families is generally required to make a purchase or to use one of our
community functions such as posting a message on a community forum or
submitting a product review.
If you purchase a product, we will also ask you for
financial information such as your credit card number and for a billing address
and a shipping address.
If you ask us to ship a purchase to somebody else, we will
ask you to provide the name and address or e-mail address of the person to whom
you are sending or recommending the product, as well as your name and contact
If you are active on Facebook, Hope for Families may also
reach out to you with Facebook ads that are customized to your interests based
on how you have interacted with the Hope for Families website and business
Hope for Families does not save or store or use anyone’s financial
information in any way or for any other purpose than to charge the customer for
their desired products and mailing information to have these products shipped
or mailed to them at the address given by the customer.
Hope for Families may store your contact information in
order to contact you in the future about your order, product reviews or future